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4 Retail Trends Refining the In-Store Experience in 2019
4 Retail Trends Refining the In-Store Experience in 2019

Want to know where the in-store experience is headed? Here are four retail trends for 2019 that might make ...

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Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work
Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work

Every company wants to be thought of as customer-centric; few succeed. Here's how one major retailer made i...