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Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work
Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work

Every company wants to be thought of as customer-centric; few succeed. Here's how one major retailer made i...

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Connecting Across the Full Customer Journey
Connecting Across the Full Customer Journey

At RRD, we help our clients meet elevated customer expectations by optimizing connections across the full c...