Case Study
Case studies for marketing and communications professionals seeking to improve connections across the full customer journey.
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Read ArticleSuperfulfillment Solution Powers Internal Access and Ordering | Financial Services
Wishing to eliminate its internal warehouse, a mutual fund company turned to RRD to assist with setting up and installing a system to integrate with its antiquated, internal system.
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Read ArticleConsolidating Multi-Million Dollar Global Print Spend | Manufacturing
When one of the industry’s largest electrical equipment suppliers approached us to consolidate its multi-million dollar print spend, RRD was eager to help.
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Read ArticlePersonalized Coupon Booklets Boost Redemption Rates | Grocery
Leveraging digital inkjet web printing, advanced data management software and in-house mailing, RRD produced and mailed 466,000 variable coupon booklets in 10 days.
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Read ArticleUsing Technology to Centralize, Optimize Print Marketing Operations | CPG
Greater control of print activities, increased vendor diversity and overall savings became a reality with RRD's production and supplier management technology solution.
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Read ArticlePrint Management Solution Consolidates, Cuts Costs by 20% | Healthcare
RRD helped an integrated health system reduce its print spend. Redesigns, value added analysis and leveraging all purchases with RRD resulted in significant savings.
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Read ArticleCommunications Assessment Reveals Six-Figure Savings | Insurance
Using spend data provided by the client compared to project operating costs — and leveraging the model RRD recommended — RRD was able to predict potential savings with the communications assessment.
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Read ArticleWorkflow Analysis Streamlines Documents, Saves $2.7M | Healthcare
RRD's Document Pathways, a workflow analysis solution, helped one hospital system reduce their forms universe by 9,000 and save approximately $2.7 million in print related costs.
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Read ArticleAutomated Ordering Solution Improves Inventory Management | Healthcare
RRD provided a healthcare system's network of clinics a process for easy ordering while reducing obsolescence and improving inventory management.
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Read ArticleIn-Line Solution Maintains Print Quality, Reduces Costs | Healthcare
As RRD closely reviewed a healthcare magazine’s production process, potential cost savings were identified within the bindery process.
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Read ArticleCustomPoint Implementation Delivers Inventory Control | Healthcare
Leveraging RRD's CustomPoint, an end-to-end print management solution, ordering, fulfillment, content customization, and direct mail campaign management were all centralized within one interface.
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Read ArticleIn-Home Research Offers Insight into Customer Decision Making | Retail
A national home furnishings company uses in-home interviews to understand the process consumers follow for researching upholstered furniture.
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Read ArticleConsumer Perception Research Helps Improve Brand Positioning | Retail
As consumer perception of “good value” evolves, one women's clothing retail chain sought a research solution that would help better position itself in the minds of its customers.
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Read ArticleIn-Store Intercepts Define Path to Collaborative Tool | Retail
In-store interviews were deployed to better understand the tools (and features) designers and customers found helpful in designing an interior space.
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Read ArticleConsultative Assessment Process Finds Nearly $1M in Savings | Non-Profit
The findings from RRD's consultative assessment process outlined immediate cost-saving opportunities for one non-profit (nearly $1M in year one) as well as scalable innovations for continued growth.
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Read ArticleAutomated Migration of Complex Letter Templates Drives Efficiency | Healthcare
A health care services company wanted to migrate more than 1,000 letter templates to an automated system with a partner that could provide a clear path to complete the project.
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Read ArticleUsability Testing Mobile App Drives Adoption | Healthcare
University Hospitals Health System sought to thoroughly test its new mobile app and also gain constructive consumer feedback regarding its usefulness.
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Read ArticleComplex Supply Chain Streamlined to Reduce Costs | Manufacturing
RRD brought the advantages of a single-source solution, the power of a large global footprint, and a culture of continuous quality, process and cost improvements to deliver a refreshed brand ready for
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Read ArticleImproved Customer Segmentation Achieves 146% ROI | Financial Services
RRD delivered a comprehensive solution that helped one of the largest banks in the U.S. achieve a better ROI on their marketing initiatives while improving segmentation, messaging, and overall impact.
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Read Flipbook
Rapid Rollout of a Smoking Cessation Program at a Leading Managed Healthcare Company
RRD helped a managed healthcare company's smoking cessation program succeed by rapidly delivering a comprehensive multichannel fulfillment solution that met the customer's exact needs.
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Read ArticleCommunications Management Reduces Cycle Times by 80% | Financial Services
RRD's proprietary CCM solution provided the client with a streamlined, automated solution enabling its team to proof fully composed documents at any point in the creative process
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