Case studies for marketing and communications professionals seeking to improve connections across the full customer journey.
A prominent global hotel brand sought an external creative partner to plan and produce content to inform new brand style guides for two of their sub-brands.
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A Fortune 500 manufacturing company leveraged RRD's CustomPoint solution to overcome inefficiencies in kitting and distributing tied to custom start-up kits for its client’s new storefront openings.
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A home healthcare company with over 300 independently owned franchises turned to RRD to overcome significant efficiency challenges tied to getting start-of-care kits out to their field of caregivers.
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A U.K-based event organizer turned to RRD and its large footprint of print facilities across North America to meet its print material need for events held in the United States.
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Already working with an existing direct mail supplier, a leading telecom provider called upon RRD to run an initial direct mail and client services test.
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From production to distribution, RRD's end-to-end ownership of the print management process provided a financial services provider the scalability and stability it needed to facilitate growth.
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RRD's Superfulfillment solution helps a leading financial services brand produce customized, compliant, and on-brand marketing collateral through a self-service interface.
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A leading manufacturer of household consumer goods with market share in both the professional and consumer space sought an external partner to help facilitate a yearly brand recognition survey.
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In the healthcare sector, targeted surveys are an effective way to obtain key insights on everything from brand perception to high-priority patient satisfaction.
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A fintech lending services startup turned to RRD to effectively pivot beyond its traditional digital marketing channels and expand its prospective consumer reach through a fresh direct mail strategy.
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A leading financial services company leveraged RRD’s closed-end mail format solution to streamline processes and lower cost per piece (CPP) while maintaining current response rates.
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Navigating an extremely short lead time due to a new diagnostic kit launch, a molecular diagnostics company needed an update to its existing multi-page IFU form, which could not be produced in time.
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A long-standing foundation was seeking ways to align with current content consumption trends across different cultures and generations. RRD's Digimag provided a smart, cost-effective solution.
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By leveraging multiple control formats in a creative rotation strategy, a major telecom brand collaborates with RRD direct mail experts to keep its mailings looking fresh and innovative.
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E-commerce transactions left a major American transport company struggling to keep pace with a 105% spike in label product usage. RRD presented a linerless label solution to meet demand.
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A large hospital system sought a single-source communication partner to ensure any unplanned downtime would be well prepared for with a sufficient supply of backup paper forms for its network.
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An home health company servicing senior citizens sought a full-service partner to help overcome internal inefficiencies that stunted customer acquisition efforts.
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To meet a client's key customer requirement, RRD delivered a linerless pallet wrap label solution to solve this technical and visual merchandising problem at retail.
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RRD noticed a moving company's label adhesive could cause damage to furniture, and recommended Clean Tac, a better adhesive option, to prevent damage and provide a level of damage-free service .
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A managed healthcare and insurance company was outpacing the capabilities of its in-house print shop, causing it to look externally for a partner to handle the entirety of its print operation.
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