Case Study

Case studies for marketing and communications professionals seeking to improve connections across the full customer journey.

  • Automated Migration of Complex Letter Templates Drives Efficiency

    Automated Migration of Complex Letter Templates Drives Efficiency

    A health care services company wanted to migrate more than 1,000 letter templates to an automated system with a partner that could provide a clear path to complete the project.

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  • Usability Testing Mobile App Drives Adoption, Effectiveness

    Usability Testing Mobile App Drives Adoption, Effectiveness

    University Hospitals Health System sought to thoroughly test its new mobile app and also gain constructive consumer feedback regarding its usefulness.

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  • Industrial Success Story

    Industrial Success Story

    RRD brought the advantages of a single-source solution, the power of a large global footprint, and a culture of continuous quality, process and cost improvements to deliver a refreshed brand ready for

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  • Multichannel Marketing Success Story

    Multichannel Marketing Success Story

    RRD delivered a comprehensive solution that helped one of the largest banks in the U.S. achieve a better ROI on their marketing initiatives while improving segmentation, messaging, and overall impact.

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  • Customer Communications Management Success Story

    Customer Communications Management Success Story

    RRD's proprietary CCM solution provided the client with a streamlined, automated solution enabling its team to proof fully composed documents at any point in the creative process

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  • Webstore Success Story

    Webstore Success Story

    RRD implemented marketing support solution that enabled on-demand availability of collateral and product samples to help sales representatives meet the unique selling challenges of a major global prod

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  • Blood Centers Success Story

    Blood Centers Success Story

    RRD’s ability to manage hundreds of suppliers internationally helped the customer achieve consolidation, standardization and significantly reduced costs associated with material usage.

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  • Marketing Operations Success Story

    Marketing Operations Success Story

    When a leading global financial services client turned to RRD to revamp their internal creative services, RRD delivered powerful savings and operational efficiencies.

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  • Computer Accessory Kits Success Story

    Computer Accessory Kits Success Story

    By consolidating the accessory kit supply chain, the computer manufacturer was able to offer its customers customized computer accessory kits and faster delivery times.

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  • Cosmetics Manufacturer Success Story

    Cosmetics Manufacturer Success Story

    Leveraging RRD’s global platform and extensive knowledge of the industry and the company’s product range allowed for the implementation of broad and unique solutions.

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  • Custom Procedure Tray Kitting Success Story

    Custom Procedure Tray Kitting Success Story

    RRD developed a comprehensive solution to drive efficiencies, improve turnaround time and accomplish a rapid project implementation, while maintaining the highest standards of quality.

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  • Hard Disk Drive Supply Chain Success Story

    Hard Disk Drive Supply Chain Success Story

    RRD successfully helped the client replace a prteviously fragmented supplay chain process with a comprehensive and integrated global solution.

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  • Health Screening Success Story

    Health Screening Success Story

    By drawing on RRD ’s supply chain expertise the customer was able to fully utilize capital resources in the areas of sales and customer service.

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  • Mobile Accessories Success Story

    Mobile Accessories Success Story

    RRD implemented an integrated solution that provides their customer with demand-driven production and distribution that helps to create a unique competitive advantage.

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  • Private Label Supply Chain Solutions Success Story

    Private Label Supply Chain Solutions Success Story

    RRD's private label solution allowed the retailer to become more customer-centric by designing, differentiating and controlling the products look and feel based on the company’s market.

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  • Samples Fulfillment Program Success Story

    Samples Fulfillment Program Success Story

    RRD's world class solution enabled the customer to gain greater control of product marketing programs while improving flexibility and reducing cost.

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  • Telecom Success Story

    Telecom Success Story

    RRD delivered a new model that provides a platform for growth that enables the client to be more adaptable and flexible to the market.

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  • Blood Glucose Monitor Success Story

    Blood Glucose Monitor Success Story

    RRD's comprehensive solution resulted in lower component and finished goods inventories, improved product availability, and greater production flexibility.

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  • Comprehensive Assessment Optimizes Communications Supply Chain

    Comprehensive Assessment Optimizes Communications Supply Chain

    After conducting a comprehensive assessment, RRD provided a detailed solution roadmap to help the client implement a full suite of technologies to optimize their communications supply chain.

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  • Mortgage Company Supported with ADA/508 Solutions

    Mortgage Company Supported with ADA/508 Solutions

    One sophisticated process. One satisfied client. More than 1.1 million pieces produced in five days with 100 percent mailing accuracy.

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