Large Value Chain Gains Store-Specific Shelf Edge Efficiencies | Retail
A fast-growing value retailer with more than 8,000 locations turned to RRD to simplify its increasingly complex pricing and visual merchandising.
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Case Studies
Case studies for marketing and communications professionals seeking to improve connections across the full customer journey.
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Wireless Brand Leverages Under-One-Roof Signage Capabilities | Telecom
A value brand telecommunications provider turned to RRD to overcome challenges managing in-store signage and visual merchandising across its 4,000+ retail locations.
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New In-Store Marketing System Improves Fast Food Chain's Bottom Line | QSR
A worldwide fast food chain sought to balance its centralized marketing programs with the unique needs of its individual restaurants and franchisees.
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Beauty Supply Brand Increases Store Readiness with Turnkey Plan | Retail
A large international retailer of beauty supplies presented an opportunity for RRD Retail Solutions to step in and streamline its overall in-store marketing processes.
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A Better Course of Treatment Prescribed for Print Management Program | Healthcare
A large healthcare system turned to RRD for a partner with comprehensive print management capabilities and expertise, local service models, and a proposed savings program.
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New Provider-Led Plan Benefits From a Trusted Advisor | Insurance
A year-two Medicare provider turns to RRD Healthcare Solutions to help ensure its members receive program change documents such as ANOCs on time and without error.
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In-House Print Operations Transition to Efficient, New Processes | Healthcare
With numerous jobs requiring specialized management to ensure CMS compliance, a well established managed care organization sought a new way to run its in-house print and communications services.
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Translation Support Meets Challenging Project Deadline | Insurance
RRD Healthcare Solutions provided a leading health insurance company translation services that included four account managers and project coordinators to meet the challenging project deadline.
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Non-Print Solutions Become Extension of Client’s Print Process | Healthcare
RRD supports Medicaid managed care organization with a comprehensive suite of non-print solutions to lower the organization’s archive costs.
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Print Process Simplified to Improve Physician Network Communication | Life Sciences
RRD conducted an assessment of the specific challenges facing a health and wellness company, which prompted the recommendation to implement RRDCare to address systemic inefficiencies.
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Automating a Manual Process Helps Reduce Risk and Errors | Insurance
RRD Healthcare Solutions stepped in to help a leading managed care organization (MCO) in need of efficiently producing, mailing, and managing CMS-regulated materials for its members.
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Enterprise-Level Newsletter Program Delivers Relevant Content to Members | Insurance
Together with a large health plan client, RRD GO Creative overhauled the health plan's newsletter with attention to relevant and personalized content for members.
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Web-to-Print Solution Supports Intuitive Call Center Workflow | Healthcare
RRD Healthcare Solutions leveraged its web-to-print solution to support an intuitive question-and-answer wizard call center workflow for one healthcare organization.
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Closed-Loop System Improves Nurse-Line Communications, Client Care | Healthcare
RRD Healthcare Solutions worked with a large healthcare organization to create an advanced platform to manage all standardized materials and CRM functions.
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EOB Program Optimized to Keep Pace with Changing CMS Regulations | Insurance
RRD Healthcare Solutions helps a growing pharmacy benefits manager with document creation, language translations, and alternate formats to efficiently address ever-changing CMS regulations.
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Data Breach Requires Immediate Communication to Members | Insurance
Following a data breach, RRD Healthcare Solutions combined forces with a health plan organization to help millions of its members understand what had happened and what steps would occur next.
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Quick-Thinking Welcome Kit Solution Reduces Mailing Costs | Healthcare
A large multi-state managed care organization was seeking a more efficient and effective way to produce welcome kits for new members under the age of 65.
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RRD’s CustomPoint® Centralizes A Health Plan’s Materials-Request Workflow | Healthcare
RRD Healthcare Solutions helps an MCO centralize ordering, fulfillment, content customization, and direct mail campaign management all through a single interface.
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Public Agency Replaces Medicaid Kitting and Fulfillment Vendor to Scale Effectively | Insurance
A public agency turned to RRD after its previous Medicaid kitting and fulfillment vendor wasn’t able to keep up with increasing volume and meet regulatory deadlines.
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Optimized ANOC Process Meets CMS Criteria, Improves ROI | Health Insurance
RRD Healthcare Solutions developed a comprehensive program for a large Medicare provider to proactively address and manage every aspect of their ANOC process more effectively.
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