Case studies for marketing and communications professionals seeking to improve connections across the full customer journey.
A leading manufacturer of household consumer goods with market share in both the professional and consumer space sought an external partner to help facilitate a yearly brand recognition survey.
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In the healthcare sector, targeted surveys are an effective way to obtain key insights on everything from brand perception to high-priority patient satisfaction.
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A fintech lending services startup turned to RRD to effectively pivot beyond its traditional digital marketing channels and expand its prospective consumer reach through a fresh direct mail strategy.
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A leading financial services company leveraged RRD’s closed-end mail format solution to streamline processes and lower cost per piece (CPP) while maintaining current response rates.
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Navigating an extremely short lead time due to a new diagnostic kit launch, a molecular diagnostics company needed an update to its existing multi-page IFU form, which could not be produced in time.
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A long-standing foundation was seeking ways to align with current content consumption trends across different cultures and generations. RRD's Digimag provided a smart, cost-effective solution.
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By leveraging multiple control formats in a creative rotation strategy, a major telecom brand collaborates with RRD direct mail experts to keep its mailings looking fresh and innovative.
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E-commerce transactions left a major American transport company struggling to keep pace with a 105% spike in label product usage. RRD presented a linerless label solution to meet demand.
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A large hospital system sought a single-source communication partner to ensure any unplanned downtime would be well prepared for with a sufficient supply of backup paper forms for its network.
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An home health company servicing senior citizens sought a full-service partner to help overcome internal inefficiencies that stunted customer acquisition efforts.
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To meet a client's key customer requirement, RRD delivered a linerless pallet wrap label solution to solve this technical and visual merchandising problem at retail.
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RRD noticed a moving company's label adhesive could cause damage to furniture, and recommended Clean Tac, a better adhesive option, to prevent damage and provide a level of damage-free service .
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A managed healthcare and insurance company was outpacing the capabilities of its in-house print shop, causing it to look externally for a partner to handle the entirety of its print operation.
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For an e-commerce organization accepting returns at over 1,000 physical locations, RRD recommended Clean Tac label adhesive to ensure returned product packaging was undamaged and ready for resale.
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A 30-year relationship with RRD has supported a leading global financial institution in its pursuit of continuous improvement across a variety of non-core business functions.
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Facing accuracy and efficiency challenges, a top annuity company turned to RRD for a custom Superfulfillment solution that would drive accurate marketing collateral distribution and compliance.
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RRD created a custom collection of technologies and solutions to facilitate capabilities a leading bank did not possess internally. This proved critical in driving process automation and compliance.
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Adding a personalized survey to a nonprofit's already successful jumbo-sized “Annual Appeal” direct mail campaign proved to be a breakthrough winner, improving response by up to 50%.
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Handling all aspects of a client's recognition program overhaul, RRD deployed the Flex Mailer™ as a key component to elevating the perception and engagement of the program.
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A leading provider of early learning solutions needed a global partner for end-to-end support for packaging, materials, and kiting of an educational kit for early childhood educators.
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