Full Support of Supplier Diversity Initiative Reaches Spend Goal | Utility
6/4/2021 RRD
Commitment to building diverse supplier solutions helps client meet compliance objectives
CHALLENGE
Seeking full support of an enterprise-wide supplier diversity initiative, a global utility company leaned on its long-standing relationship with its primary services provider of forms and labels, RRD, to reach its annual diversity spend goal of 10%. RRD is also deeply committed to fostering a diverse and inclusive workplace — a commitment recently recognized by Forbes.
SOLUTION
To reach this goal, RRD identified and partnered with mutually approved and certified M/WBE suppliers that possess the capabilities, scale and cost competitiveness, to execute the following services:
- Envelope production
- Forms/statement printing and mailing services
RRD monitored, tracked, and submitted Tier 2 direct spend reports on a monthly basis through this client’s automated Tier 2 spend portal. RRD also performed supplier annual reviews to discuss contract status, performance, operations/equipment updates, as well as goals and expectations.
RESULTS
RRD’s commitment to building value-add diverse supplier solutions helped this client meet its corporate compliance and governance objectives. As a result of this program’s sustained success, potential incremental opportunities surfaced in the following areas:
- Single source envelope supplier
- Forms and statement printing
- Direct mail
- Mail services (letter shop) and fulfillment
- Digital content
- Paper
RRD’s primary goal is to continue to vet, approve, and work closely with qualified diverse suppliers — integrating them into RRD’s production and service delivery process — to continuously meet the client’s diverse spend requirements and ensure the highest performance standards are upheld.