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Full Support of Supplier Diversity Initiative Reaches Spend Goal | Utility

Shot of a team of creative and diverse businesspeople applauding an achievement while working late in the boardroom

Commitment to building diverse supplier solutions helps client meet compliance objectives 


Seeking full support of an enterprise-wide supplier diversity initiative, a global utility company leaned on its long-standing relationship with its primary services provider of forms and labels, RRD, to reach its annual diversity spend goal of 10%. RRD is also deeply committed to fostering a diverse and inclusive workplace — a commitment recently recognized by Forbes 


To reach this goal, RRD identified and partnered with mutually approved and certified M/WBE suppliers that possess the capabilities, scale and cost competitiveness, to execute the following services: 

  • Envelope production
  • Forms/statement printing and mailing services

RRD monitored, tracked, and submitted Tier 2 direct spend reports on a monthly basis through this client’s automated Tier 2 spend portal. RRD also performed supplier annual reviews to discuss contract status, performance, operations/equipment updates, as well as goals and expectations.


RRD’s commitment to building value-add diverse supplier solutions helped this client meet its corporate compliance and governance objectives. As a result of this program’s sustained success, potential incremental opportunities surfaced in the following areas:

  • Single source envelope supplier
  • Forms and statement printing
  • Direct mail
  • Mail services (letter shop) and fulfillment
  • Digital content
  • Paper

RRD’s primary goal is to continue to vet, approve, and work closely with qualified diverse suppliers — integrating them into RRD’s production and service delivery process — to continuously meet the client’s diverse spend requirements and ensure the highest performance standards are upheld.