RRD's Document Pathways, a workflow analysis solution, helped one hospital system reduce their forms universe by 9,000 and save approximately $2.7 million in print related costs.
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RRD provided a healthcare system's network of clinics a process for easy ordering while reducing obsolescence and improving inventory management.
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Leveraging RRD's CustomPoint, an end-to-end print management solution, ordering, fulfillment, content customization, and direct mail campaign management were all centralized within one interface.
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A health care services company wanted to migrate more than 1,000 letter templates to an automated system with a partner that could provide a clear path to complete the project.
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In our latest white paper, "Understanding Acuity by RRD," we explain how improved response rates at reduced cost and time are the calling cards of this insight-driven, pre-mail testing solution.
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We discuss how companies in heavily regulated industries are moving from traditional print workflows to modern approaches for digital distribution that are scalable and compliant.
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It’s time to be where your customers expect you to be. Our e-Delivery playbook will help you better understand the communications tech relevant to your customers.
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Customers are hesitant to adopt electronic billing, but RR Donnelley goes through how you can have a higher adoption rate with improved customer experience.
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RRD customized a solution that streamlined production workflows for a large investment firm, enabling seamless organization and batching of over 1,200 retirement plans.
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One sophisticated process. One satisfied client. More than 1.1 million pieces produced in five days with 100 percent mailing accuracy.
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RRD helped a large life insurance company redesign policy packages to improve readability and support their new brand, while leveraging automated processes to accelerate fulfillment.
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A large Midwestern banking client needed a reliable partner with experience in producing tax compliance forms with little supervision.
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No matter where you are in the pursuit to digitally transform your customer communications, take solace in knowing the challenges you face have a solution.
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Here’s a closer look at how implementing a voice-activated communications strategy can transform customer communications into conversations.
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On Entrepreneur Podcast Network, the President of RRD Business Communications Solutions discusses product innovations in digital content delivery.
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As an alternative to live direct mail testing, predictive testing is an accurate, cost-optimizing use of data to identify a “winner” before production.
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Here are three keys to effective mobile-centric design, which lies in a coordination of the customer journey and the digital channels customers prefer.
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Making your electronic messaging more accessible for potential readers has become imperative. Taking initiative provides a better customer experience and saves money.
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If you’re looking to strengthen healthcare member engagement, then you’re going to have to spend a lot more time getting to know your members than you used to.
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Check out RRD’s post for four actionable tips on how financial marketers can improve the customer experience within their organizations now, and in the future.
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