On-Time Statement Fulfillment for Large Investment Firm | Financial Services

August 15, 2019 RRD, RR Donnelley

Outsourced model maintains capacity, provides proper transparency and control

CHALLENGE

To help reduce costs, a financial services client wanted to close an internal print facility, yet maintain capacity through a secure outsourced model with proper transparency, control, and technology.

SOLUTION

To integrate post-processing controls with the firm's legacy Metacode file, RRD used Powerstream, a proprietary software solution that facilitates a rapid, modularized approach to composition . Using cut-sheet imagers, RRD built a solution that organized and batched over 1,200 retirement plans for various organizations, streamlining production workflow.

RESULTS

On schedule, RRD helped the client deliver 550,000 quarterly statements successfully. The client also realized several additional benefits:

  • Consolidation of vendor partners
  • Better utilization of space housing production equipment
  • Redeployment of workforce to core tasks
  • Access to state of the art production technologies

 

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